Privacy Policy
VeneKlasen Gallery, LLC. Privacy Policy (US)
This Privacy Policy applies to information collected at the www.veneklasengallery.com website relating to VeneKlasen Gallery LLC's New York gallery (the "Gallery"). For data protection information for visitors from the European Economic Area, please see our data protection statement below.
Tracking Website Usage
The Gallery's web server tracks visitors to the site and collects generalized information about the number of visits, most popular pages, domain names, countries, downloads, etc.
Cookies
Cookies are small files of information that are stored on your computer's hard drive by your web browser. We use cookies to help us to track website use so we can provide users with the best possible service. The cookies we use do not contain any personal information.
Collecting Personal Information
The Gallery does not collect personal information about individuals, such as names and mailing or email addresses, unless the user knowingly provides it. Some pages throughout the site may request specific information submitted by a form or email. Information such as names, addresses, phone numbers, email addresses, etc. will only be used by the Gallery to respond to inquiries, or for specific Gallery marketing activities, events or services.
If you have submitted personal information to the Gallery and would like it removed or modified, please contact us at unsubscribe-US@veneklasengallery.com and we shall use reasonable efforts to comply with your request.
Electronic Communications
Information supplied through the Gallery website or to an email address owned by the Gallery, including but not limited to, feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, will not be treated as proprietary or as confidential.
E-Marketing
As a service, the Gallery offers website visitors the opportunity to subscribe to our newsletter. You may choose to subscribe at any time by contacting us at subscribe@veneklasengallery.com or unsubscribe at any time by contacting us at unsubscribe-US@veneklasengallery.com.
Children 13 And Under
The Gallery does not intend to collect information from children under the age of thirteen (13) without the consent of the child's parent or legal guardian. Children under the age of thirteen (13) should only submit information with the prior consent of their parent or legal guardian. If you are aware that your child has submitted personal information to the Gallery and you would like to request that such information be removed please contact us at newyork@veneklasengallery.com and we shall use reasonable efforts to remove such information.
Disclosure Of Information
The Gallery will not sell or rent the personal information you provide to us online. We may compile aggregate statistics about our visitors, sales, traffic and related site information, but these statistics will not include any personally identifying information.
The Gallery may release account information when such a release is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property, and safety of the Gallery, the users of its site, or others.
We may notify you by email about events or activities at or related to the Gallery that we believe may be of interest to you. If you do not want us to use your email address to contact you for these purposes, you may unsubscribe from receiving any email from the Gallery by selecting the "unsubscribe" link.
Revisions To Our Privacy Policy
The Gallery may revise its privacy policy at any time. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this page to review our most current policy.
VeneKlasen Gallery UK Ltd (UK)
Privacy Notice
(Last updated December 2025)
Introduction
Who are we?
This website is hosted and maintained by VeneKlasen Gallery UK Limited, whose company number is 08074101, and whose registered address is at 22 Upper Brook Street, London, W1K 7PZ ("we", "our" or "us") and VeneKlasen Gallery, LLC, a US registered company whose registered address is at 7 MacDougal Alley, New York, NY, 10011. Where we decide the means of, or purposes for, processing your personal data, we are "joint controllers" unless indicated otherwise in this policy.
What's this notice about?
This notice explains how we process personal data, as joint controllers, in relation to individuals ("you" or "your") who visit our website: https://www.veneklasengallery.com/ ("Website") and use our products and services, together ("Services"). We update this notice from time to time, so you should check back in on a regular basis. Where appropriate, we will actively notify you of changes. Please note that other websites or services mentioned through our Services may not be operated by us. You should refer to the privacy notices on those websites to understand how they process personal data.
What are your rights?
You have the following rights, although these rights may be limited in some circumstances:
- Ask us to send a copy of your personal data to you or someone else
- Ask us to restrict, stop processing, or delete your personal data
- Object to our processing of your personal data
- Object to use of your personal data for direct marketing purposes
- Ask us to correct inaccuracies in your personal data
How do you contact us?
If you have any complaints or questions concerning this notice, including how you can exercise your rights, please contact us at: UK@veneklasengallery.com
If we cannot resolve your issue, you can contact the relevant regulator or supervisory authority in your country. For example, if you are based in the UK, you can get in touch with the Information Commissioner's Office: https://ico.org.uk/concerns.
Your Personal Data
Contact Data
Name, email address, phone number and residential address.
Profile Data
Artwork information, artworks owned, requested, offered, reserved, purchased, consigned and details of artwork invoices.
Artist Data
Your biography, your selected works, exhibition details, any news and publications.
Payment Data
Credit card number, bank account details.
Customer Support Data
Information relating to you which is contained within enquiries, complaints, feedback or questions which you share with us, in relation to our Services (including your Contact Data and Profile Data).
Technical Data
Information relating to:
- The device which you use to access our Services, (including your IP address)
- Your browser type and version
- "Identifiers" which are used to identify you when you use our Services
- How you use the Website
Your Personal Data And How We Use It
To allow you to use our Services
What information? – If you are a buyer or prospective buyer: Contact Data, Profile Data, Payment Data, and in addition, if you are an artist, your Artist Data.
Why are we using this information? – We process this information to enable you to access and use our Services.
How are we using this information / what is our legal basis for doing so? – We use this information where it is necessary for the performance of the terms which we have in place between us and you or to take steps with a view to entering into a contract. The controller in respect of this processing is the legal entity you are contracting with (which may be VeneKlasen Gallery UK Limited or VeneKlasen Gallery LLC).
If you are a customer, this includes:
- registering you as a new client;
- processing purchases including any shipping details for delivery of the artwork;
- keeping track of contractual agreements.
If you are an artist, this includes:
- promoting and selling your artwork to relevant clients based on their preferences and previous purchases;
- retaining a personal profile of you and your artwork to provide clients with background information, and market your artwork accordingly;
- responding to your enquiries; and
- providing you with information and updates about our Services and upcoming exhibitions.
We also use this information to process your payments in order to provide Services to you where it is necessary for the performance of the terms we have in place between us and you.
In relation to payment processing to be carried out under the contractual terms between us and you, the collection of payment information for use of our Services in the UK will be via our UK entity, VeneKlasen Gallery UK Limited which is the data controller in respect of such processing. The collection of payment information for use of our Services in the US will be via our US entity, VeneKlasen Gallery LLC which is the data controller in respect of such processing.
We also use this information to pursue our legitimate interests in promoting our business, delivering high-quality Services and furthering our commercial interests.
Who are we sharing this information with? – Your information may be shared with our logistics and payment processing providers (such as our sales platform and inventory provider Arternal).
To allow us to understand how you use our Services
What information? – Technical Data
Why are we using this information? We process this information to (i) understand how visitors use our Services, and (ii) compile statistical reports regarding that activity.
How are we using this information / what is our legal basis for doing so? In some cases, we process this personal data where you have given your consent to us doing so.
We may also process this personal data:
- To pursue our legitimate interests in promoting our business and furthering our commercial interests.
- To pursue both our and your legitimate interests in ensuring that we can improve our services and products.
Who are we sharing this information with? Google and Arternal in the USA collect and processes this information on our behalf.
To provide customer support services to you
What information? – Customer Support Data
Why are we using this information? – We process this information to respond to your queries, complaints or feedback and provide customer services to you.
How are we using this information / what is our legal basis for doing so?
- Where it is necessary for the performance of the terms which we have in place between us and you.
- To pursue our legitimate interests in promoting our business and furthering our commercial interests.
- To pursue your legitimate interests in ensuring that you get the best out of your experience when using our Services, and receive quality customer care.
- To pursue both our and your legitimate interests in ensuring that we can improve our services and products.
To deliver marketing and promotional communications to you
What information? – Contact Data, Profile Data
Why are we using this information? – We process this information to (i) send promotional offers (ii) provide updates about our Services, and (iii) send marketing communications based on user preferences.
How are we using this information / what is our legal basis for doing so? – We process this personal data where you have given your consent to us doing so.
Who are we sharing this information with? – We may share this information with our service provider, Campaign Monitor.
Where explicit retention periods are not described above, we hold data for as long as necessary bearing in mind the purpose for which it was collected. At the end of the retention period, we assess whether it is necessary to continue to retain information to achieve the purposes for which it was collected. To determine appropriate retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of unauthorised access, and legal requirements.
Storage, Transfer And Disclosure
Storage & Transfers
We transfer personal data internationally, including to the US. Where we transfer personal data outside of the EEA or UK, we implement certain contractual measures in order to safeguard such transfers, where required by applicable data protection laws to do so. For more information, please contact us using the contact details at the start of this notice.
Disclosure
Other than as set out above, we may disclose your personal data:
- Where required by law, government, competent authorities or the courts or to establish, exercise or defend our legal rights, and for the purposes of preventing crime and fraud. Legal basis: our legal basis for this processing is likely to be: compliance with legal obligation, or in order to pursue our legitimate interests in: (i) obtaining advice in relation to legal and similar proceedings; (ii) communicating with relevant third parties in relation to legal and similar proceedings; and/or (iii) protecting and defending ourselves from legal and similar proceedings.
- With members of our corporate group, suppliers and subcontractors, as necessary for the purposes (and on the legal basis) set out in this notice.
- If involved in an investment, merger, acquisition, or sale of our organisation or assets, personal data we hold may be shared in order to pursue the legitimate interests of us, our shareholders, customers and other parties to a transaction, unless those interests are outweighed by prejudicial impacts upon you. Legal basis: our legal basis for this processing is likely to be: in order to pursue our legitimate interests, which would typically include our interest (and that of our shareholders) in negotiating and concluding the relevant transaction, and our interest (and that of our users) in financing the business and ensuring the development and continuity of our products and services.
Cookies, Analytics And Similar Technologies
Cookies, pixels and other technologies store and access data on devices to help websites and apps work. This table explains their purpose, how long they last, and who else can access their data. We get consent to use them unless they're essential to the Website. Most browsers allow control over cookies, for more information:
Cookie Details
Cookie/data: _ga
Duration: 0
Purpose: Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
Access: For further information about how Google collects and uses personal data, please refer to their privacy notice here.